Refund Policy.

We offer a full refund within the first 7 days of your purchase based on the criteria below unless you have used 2,000 or more credits.

If you need tech support to help with an issue, please submit a ticket from your dashboard and we can assist in any issues and refund any credits due to technical difficulties.

If you have used more than 2,000 credits within the 7-day window, the refund becomes void regardless of how much time remains in the refund period. This policy helps protect against misuse while still offering flexibility for honest users.

To request a refund, please email our support team. Include:

• Your reason for the refund
• Proof of purchase
• The email associated with your account

Once we receive your request, we will review your account usage. If your account qualifies based on the criteria above, we will issue a refund to your original payment method within 14 business days.

We cannot provide refunds:

• After the 7-day period
• If more than 2,000 credits have been used
• For dissatisfaction based on expectations beyond the features provided on our sales page
• Cases where the customer simply changed their mind, decided they no longer wanted the product, or failed to reach out to our support team for help, questions, or clarification before requesting a refund or filing a dispute

By purchasing eBookWriter AI, you agree to this refund policy and waive any rights to dispute its terms through legal or third-party channels.

Refunds will be processed in USD, and we are not responsible for any currency exchange differences.

If you have any questions or need help using the platform, our team is happy to assist you.

Disclaimer: eBookWriter AI reserves the right to change this policy at any time. Updates apply to all future purchases after the change is posted.