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REFUND POLICY
At eBook Writer AI, your satisfaction is important to us. We understand that sometimes a product might not be the right fit. To give you confidence in your purchase, we offer the following refund policy:
1. Seven-Day Refund Guarantee
We offer a full refund within the first 7 days of your purchase if you’re unsatisfied for any reason unless you’ve used 2,000 or more credits.
If you need tech support to help with an issue, please submit a ticket from your dashboard and we can assist in any issues and refund any credits due to technical difficulties.
2. No Refund Beyond Usage Limit
If you have used more than 2,000 within the 7-day window, the refund becomes void—regardless of how much time remains in the refund period. This policy helps protect against misuse while still offering flexibility for honest users.
3. Refund Request Process
To request a refund, please email our support team at [email protected]. Include:
Once we receive your request, we will review your account usage. If your account qualifies based on the criteria above, we will issue a refund to your original payment method within 14 business days.
4. Non-Refundable Conditions
We cannot provide refunds:
5. Policy Agreement
By purchasing eBook Writer AI, you agree to this refund policy and waive any rights to dispute its terms through legal or third-party channels. Refunds will be processed in USD, and we are not responsible for any currency exchange differences.
If you have any questions or need help using the platform, our team is happy to assist you at [email protected].
Disclaimer:
eBook Writer AI reserves the right to change this policy at any time. Updates apply to all future purchases after the change is posted.
Date of Last Update: June 5, 2025